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The Kingdom Of Steel (U.S.) (www.thekingdomofsteel.com ) 

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 The Kingdom Of Steel (EUROPE) (www.thekingdomofsteel.eu)

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* Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, including APO/DPO/FPO

 

** Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City

 

*** All countries not listed above and below

 

**** Australia, China, Japan and New Zealand

 

Do you ship to my country?

Please create an account by clicking the "Create An Account" link at the top of our site. During signup we will ask for your shipping address details including country. Please contact our customer service (sales.eu@magiccirclemusic.com) if your country is not in the drop-down menu of available countries.

 

How much do you charge for shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered shipping method choices and their prices. 

 

When will my order ship?

Please see each individual item page for more information on the availability of the item. Also, after placing your order, you may click the "Order Status" link at the top of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped, within 24-48 hours of shipment.

It is our utmost goal that you receive your order as soon as possible. Orders are usually processed within 3-5 business days of receipt. This excludes Holidays and other days The Kingdom Of Steel is not in operation. Please understand that in peak seasons, like Christmas or other key holidays, we may have longer processing and shipping times.

Orders shall be deemed delivered when the shipping carrier provides confirmation that the package was successfully delivered to the address you submitted during the checkout procedure. The Kingdom Of Steel is not responsible for non-receipt of orders that have been deemed delivered. The Kingdom Of Steel is also not responsible for non-receipt of orders due to failure to properly submit an accurate and complete shipping address during the signup procedure.

 

RETURN POLICY

All customers wishing to return an item MUST e-mail The Kingdom Of Steel (sales.eu@magiccirclemusic.com) within 7 days of receiving their order.

The customer is responsible for the shipping and related charges when returning an order for refund.

Customers may NOT return CDs/DVDs that have been opened or articles of clothing that have been or appear worn (for instance with deodorant stains). We also do not accept returns or exchanges of items bought in any places other than www.thekingdomofsteel.eu

The Kingdom Of Steel reserves the right to deny individual merchandise returns or exchanges if it determines in its sole discretion that such item cannot be resold or returned for manufacturer credit.

The Kingdom Of Steel reserves the right to exclude certain items, like custom-made items or certain 'sale' items from our standard right of return or exchange. Expressly excluded are: Giclee prints, digital downloads, Power Packages and any other item expressly marked accordingly.

 

REFUND POLICY

All customers have the right to return their orders within 7 days of receiving their delivery.

The customer is responsible for the shipping and related charges when returning an order for refund.

RETURN CHARGES

Please note: The Kingdom Of Steel is not responsible for duties and taxes incurred on packages shipped internationally! If a customer provides an incorrect address or decides not to pay such taxes charged by a country’s customs and/or decides to abandon the package, the customer will be responsible for the return shipping cost and any additional costs incurred. The Kingdom Of Steel will NOT offer any refund or new shipment of the item. The same applies for domestic deliveries unless the cause of return was incurred by The Kingdom Of Steel.

Please contact us directly at sales.eu@magiccirclemusic.com for questions and concerns.